B2B & B2C
Harborough Monitoring — customer portal
One place to onboard, see your cameras and invoices, and raise add or removal requests. You’ll follow the path that fits your account — business or individual.
Onboarding statuses: Pending, In progress, Active
Automated invoice and lifecycle notifications
By account type
Business (B2B)
- Business details, sites, authorised contacts and legal declarations
- Invoicing aligned to business accounts (e.g. bank transfer)
Individual (B2C)
- Streamlined onboarding for personal customers
- Card checkout where your plan uses online payment (Stripe)
Everyone gets the same portal for cameras, invoices and add or removal requests once you’re active.
What the portal covers
Same product for B2B and B2C — different onboarding and billing rules per account type.
Fast site launch
Capture contact, location and camera requirements in one guided onboarding flow.
Controlled access by role
Keep admin and customer permissions clearly separated with auditable workflow actions.
Always-on request handling
Manage camera additions and removals with clear status tracking from request to approval.
Billing with full visibility
Track setup and recurring invoices in one place with transparent totals and payment status.